Privacy Policy

 

At Dropout Chaiwala, your privacy matters to us. This policy explains what kind of personal information we collect, how we use it, and how we keep it safe.

What We Collect

When you visit our site, place an order, or contact us, we may collect information like:

  • Your name, email address, and contact number

  • Shipping and billing address

  • Payment details (processed securely via trusted third-party gateways)

  • Your order history and preferences

  • Browsing data (like IP address, browser type, etc.) through cookies

 

How We Use Your Information

We use your info to:

  • Process and deliver your orders

  • Send updates, order confirmations, and tracking details

  • Respond to your questions or support requests

  • Improve our website and services

  • Send you occasional updates or promotions (only if you’ve opted in)

We never sell, rent, or share your personal data with third parties for marketing purposes.

Cookies & Tracking

We use cookies to enhance your shopping experience, like remembering your cart items or showing you relevant content. You can always manage cookie settings in your browser.

Data Security

Your personal data is protected using industry-standard security measures. Payment transactions are encrypted and processed via secure gateways—we never store your full payment details.

Third-Party Services

We may use trusted third-party tools for things like payment processing, shipping, or analytics. These services only access your data to perform the tasks we’ve asked them to, and they’re required to protect it too.

Your Rights

You have the right to:

  • Access the personal info we have about you

  • Request corrections or deletion of your data

  • OPT out of promotional emails at any time (just hit "unsubscribe" at the bottom)

Contact Us

Have questions about your privacy or data? Drop us a line at support@dropoutchaiwala.com — we're happy to help.