Shipping Policy

At Dropout Chaiwala, we hustle to make sure your chai goodness reaches you fresh and fast.

Processing Time

All orders are typically processed within 1–2 business days (excluding weekends and holidays). Once your order is packed and ready to go, you’ll receive a confirmation email with tracking info so you can keep an eye on your parcel.

Shipping Time & Rates

We offer standard and express shipping options at checkout, depending on your location. Delivery timelines may vary slightly based on your address and the courier service in your area.

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days

Shipping rates are calculated at checkout based on your selected method and delivery location.

Where We Ship

We currently ship Australia-wide. International orders? We're not there yet—but we’re working on it!

Order Tracking

As soon as your order is on the move, we’ll send you a tracking link via email. If you don’t receive it, feel free to ping us at support@dropoutchaiwala.com and we’ll sort it out.

Shipping Delays

While we do our best to get your order to you on time, occasional delays can occur due to high demand, weather issues, or courier delays. If your delivery is taking longer than expected, reach out to us—we’re always happy to help.